Returns Policy
We want you to be completely satisfied with your purchase. If something isn’t quite right, we’re happy to help—please review our returns policy below.
Returns Eligibility
- Items may be returned within 30 days of delivery.
- Merchandise must be unused, unworn, unwashed, and in original condition, with all original tags and packaging intact.
- Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Final sale or clearance items
- Gift cards
- Digital products or downloadable content
- Personalized or custom-made items
- Items damaged due to misuse, wear and tear, or improper care
Return Process
- To initiate a return, contact us at [email protected] with your order number and reason for return.
- Once approved, you’ll receive return instructions.
- Items must be shipped back within 7 days of return approval.
Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- Original shipping charges are non-refundable.
- We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Refunds
- Once we receive and inspect your return, we’ll notify you of the approval status.
- Approved refunds will be issued to the original form of payment within 5–10 business days.
- Depending on your bank or payment provider, processing times may vary.
Exchanges
- We currently offer exchanges for the same item in a different size or color, subject to availability.
- To request an exchange, please contact us before returning your item.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos, and we’ll make it right.
Questions?
If you have any questions about our returns policy, feel free to reach out to us at [email protected]—we’re happy to help.
